Coronavirus (Covid-19)

Coronavirus information and advice

Coronavirus (COVID-19)

Following the announcement from government we moved to Step 4 of the road map out of lockdown from Monday 19 July.  While many restrictions will be lifted some remain in place and the government guidance is clear that we all need to continue to act carefully and to remain cautious. 

You can find out more about the changes on the government website

It is important to remember that COVID-19 has not gone away, regionally case rates are some of the highest we have seen throughout the pandemic.  

While thankfully hospital admissions are not as high as previously, they are growing.  People are still becoming very ill and even those with mild symptoms can go on to develop long Covid.  

To help protect others and keep Newcastle open there are some things we can all keep doing: 

  • Be considerate – continue wearing a face covering indoors – particularly in crowded areas – and on public transport to protect others, including our frontline workers who we all rely on
  • Be cautious – the pandemic is not over, and continuing to wash your hands, wear face coverings, keep your distance and meet outdoors when you can, will help to prevent the virus spreading
  • Be kind – many people may still feel anxious about changes to restrictions, be mindful of how others may still want to distance and wear face coverings

The people of Newcastle have worked hard throughout the pandemic and made many sacrifices. Thank you for your continued support to ensure these efforts aren’t wasted. 

Newcastle's COVID Control Plan 

The Newcastle COVID Control Plan sets out the collaborative approach to be taken in Newcastle to prevent a new COVID-19 outbreak in the city as well as the response and control plans that would need to be implemented in the event of an outbreak.

Find out more about Newcastle's Covid Control Plan 

Useful Links

CityLife Line: If you are self-isolating due to COVID-19, or if you know somebody in Newcastle that is, you can access information, advice and support from CityLife Line. CityLife line can offer support to those self-isolating worried about food, work or money. Their Welfare and Wellbeing Team work Monday to Saturday between 8am and 8pm and can be reached on 0191 277 8000.

Citizens Advice: Citizens Advice help people resolve their legal, money and other problems by providing free, independent and confidential advice. Their phone number is 0300 330 9055.

Support for Older People: Age UK provides information, guidance and reassurance to older people and their families. You can call their advice line on 0800 055 6112.

Domestic Violence: Nationally domestic abuse charities have reported a 25% increase in the number of requests for help since the Government's stay indoors restrictions came into force. People experiencing domestic abuse can get information by contacting the National Domestic Abuse Helpline (NDAH) on 0808 2000 247.

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Mental Health Support: Tyneside and Northumberland Mind may be able to help you access wellbeing support for more information. Their number is 0191 477 4545.

Safe Newcastle Unit Room 34 Civic Centre Newcastle NE1 8PR web page Telephone number 0191 2777833 or email: